ugh!
I think I might have mentioned earlier about how much I love my job. What I didn't mention directly is the field in which I work. I work for a residential contractor. He's been building houses for 30+ years.
This is one of the things I don't love about my job...people who are stupid. OK, not stupid, just plan poorly. Recently I've taken a number of calls from people who want to know something about their house which was built up to 20 years earlier.
I want to say, "People. Why didn't you keep records of this? It is YOUR house after all." But I can't (mostly in order to keep my job - though my boss might not mind my telling them off, I don't want to take the risk of ruining his very high opinion of me). The most recent call - you built my house 11 years ago, can you look in your records and tell me what color and brand of paint was used?
Well, no. We aren't required to keep records that far back; so unless it's a fairly new custom house, I won't have it on record (my boss picks all the paint colors for the specs and I don't get much info to put in the file). And neither will the painters or paint companies. Good luck, sucker! Of course, I can't say that final bit.
Of course, since I've only been working here for a portion of that time, I CAN blame my predecessor. Who hasn't had the fun of doing that when the person is not around to defend him/herself? I find it a great cop out when I don't have the answer to a question.
Thanks for letting me air this out. I feel much better now.
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Wow that totally sucks. I'd just want to bite those people's heads off. :-)
ReplyDeleteI fully take advantage of blaming a predecessor for as long as possible. It works everytime! Unfortunately, that window of opportunity has closed for me.